Build dedicated offshore teams across customer support, sales, back-office operations, and AI-enabled workflows — without the overhead.
No long-term lock-ins. Scalable as you grow.
Most outsourcing fails because clients lose visibility, control, or quality. FBC Asia builds AI-ready teams that combine skilled people with modern automation.
Live client operations across multiple industries globally.
Dedicated offshore professionals ready to serve.
Inbound and outbound support handled seamlessly.
With FBC Asia, transparency isn’t optional. It’s operational.
Making your operations easier, faster, and more reliable—so you can focus on what matters most.
We understand the hesitation. Here’s how we make outsourcing transparent, reliable, and stress-free.
Some of the benefits of outsourcing/offshoring are:
Our recruitment process follows a structured and time-bound approach to ensure efficiency while maintaining candidate quality and alignment with client requirements.
Typical recruitment timeline includes:
Estimated time-to-hire: On average, roles are filled within approximately 3 weeks, depending on role complexity and interview availability.
Yes, we are flexible and our resources will adapt to the HOOP (Hours of Operations) requirement.
We have a global presence in AU, US, SG, PH and SL. Our delivery centers are located in the Philippines and Sri Lanka.
A clear journey from first conversation to live delivery. You engage with one integrated team, backed by structured governance and real accountability.
“As you well know, your reputation in the industry was a significant reason for our partnership and you and your team did not disappoint and exceeded our expectations. All the very best and rest assured that if ever we need any further assistance, we will definitely consider your services.”
Carlos Hernandez
Country Manager
Amaysim
“We have observed a significant improvement in productivity and quality since the FBC team has got better day by day. Your adaptability and flexibility to accommodate rapid changes at short notice are highly appreciated. The Manila team is able to learn new processes within a very short time frame, benefiting both our Manila operation and the Sri Lankan one.”
Dr. Rilwan Ismail
Vice President - RCM Operations
HealthRecon Connect
“The results from the FBC Asia Pacific have been exceptional. The management team should be very proud of the working environment they have created. Their staff has reported much higher levels of job satisfaction compared to both local Filipino and international.”
Mr. Ian Aitchison
CEO - Asia Pacific Region
COPC Inc
Our dual-country delivery model combines the strategic advantages of Sri Lanka and the Philippines to deliver scalable, cost-optimised offshore support without compromising quality or operational visibility.
By leveraging the strengths of both locations, we help businesses build flexible teams, extend operational coverage, and scale efficiently as demands evolve.
Whether you need a single role or a fully managed operation, we’ll show you exactly how it works, what it costs, and how performance is measured.
