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Employee Engagement

Employee engagement is a key term to understand and describe, both qualitatively and quantitatively, the nature of the relationship between an organization and its employees. Engaged employees display behaviors that enhance the organization’s performance, productivity, quality, and customer service.

Employee Retention

Employee Satisfaction (ESAT) refers to how happy and content employees are at work and how well their wants and needs are met. At FBC, we have a dedicated team that constantly monitors our employees through ESAT. We have both an internal and external survey engine, which allows us to get the pulse on our employees and their perception of their work. Our “Employee First” approach also helps us provide value-adding services to all our clients.

Employee Satisfaction (ESAT)

Employee Satisfaction (ESAT) refers to how happy and content employees are at work and how well their wants and needs are met. At FBC, we have a dedicated team that constantly monitors our employees through ESAT. We have both an internal and external survey engine, which allows us to get the pulse on our employees and their perception of their work. Our “Employee First” approach also helps us provide value-adding services to all our clients.