About FBC Asia

FBC Asia Pacific provides leading-edge Outsourcing and Offshore programs using Artificial Intelligence, chatbots, and other emerging technologies to help companies maximize their revenue goals. Founded in 2019, FBC has quickly grown to nearly 1,000 experienced agents at delivery centers in the Philippines and Sri Lanka. FBC provides both Office-Based and Work at Home (WAH) programs to leading companies including telco, insurance, health-tech and retail. To facilitate multilingual contact center services, FBC formed a strategic alliance with Mindpearl, a leading BPO provider with centers in Fiji, Malaysia and South Africa to provide most Asian and European Languages.

About FBC Asia

FBC Asia Pacific provides leading-edge Outsourcing and Offshore programs using Artificial Intelligence, chatbots, and other emerging technologies to help companies maximize their revenue goals. Founded in 2019, FBC has quickly grown to nearly 1,000 experienced agents at delivery centers in the Philippines and Sri Lanka. FBC provides both Office-Based and Work at Home (WAH) programs to leading companies including telco, insurance, health-tech and retail. To facilitate multilingual contact center services, FBC formed a strategic alliance with Mindpearl, a leading BPO provider with centers in Fiji, Malaysia and South Africa to provide most Asian and European Languages.

Our Vision

Be the leading provider of best-in-class outsourcing and offshoring services.

Our Mission

Combine high-quality talent with best practices to provide superior customer experiences. We deliver desired outcomes and elevate integrity by practicing an “Employee First” culture. We seek to understand client demands and continuously explore options for effective and efficient service.

Our Team

Governance

Alexis Lovell

Board Member

Denis McGee

Board Member

John Pereira

Board Member

Dinusha Herath

Company Director

Vinoth Kumar Mohanadas

Company Director

Anjali Rambukwella

Group Corporate Secretary

Executive Management

Siva Subramaniam

Founder & CEO of FBC

Raaiz Quadir

Managing Director, Sri Lanka

Shamil Shiraz

Chief Financial Officer

Pinky Redoble

Vice President Business Development (Australia & New Zealand)

Isuru Seneviratne

President (Americas)

Operations

Elju Riguera

Head of Training & Quality

Joe Peeris

Assistant Vice President

Randhir Navaratnarajah

Manager – Call Centre Operations

Bonifacio Cudal

Operations Manager

Jay Talosig

Operations Manager

Support

Nesel Casiano

Head of Client Relations

Mary Del Argente

Administrative Assistant

Ralph Carpio

Business Analyst

Divina Azusano

Payroll Manager

Think Global,
Act Global

Our network of specialised outsourced services supports business around the globe.