Job Responsibilities:
- Provide and ensure end-to-end ICT support to various staff, departments, and management levels across the organization and assist the IT IS manager on departmental and ad-hoc tasks.
- Administer and enhance the IT system’s health and performance. Diagnose and resolve hardware and software system issues.
- Ensure and maintain data security and protection and secure connections across the entire ICT infrastructure.
- Provide proper assistance, guidance, and training for staff ITC issues, use, and upkeep of ICT tools and assets.
- Conduct system and process reviews, create and manage documentation and knowledge base for continuous improvement.
Qualification:
- Bachelor’s Degree in Computer Science, Information Technology or equivalent;
- Experience required of minimum 2 years of relevant business experience.
- Knowledge in hardware and software server administration, troubleshooting and repair, network and switching protocols (remote and on-premise), Network security devices, IT Business equipment, software development, and virtualization.
- Fresh Graduates are welcome to apply as long as the applicant has a relevant Part-time/OJT experience on the field of IT.