Pricing.

FBC Asia Pacific provides leading-edge Outsourcing and Offshore programs using Artificial Intelligence, Chat Bot and other emerging technologies to help companies maximize their revenue goals. Founded in 2019, FBC has quickly grown to offer over 1,000 experienced agents with an average of 5-15 years BPO/call center experience.

Seat Leasing

Starting from

  • Fully fitted Workstations
  • Desktop & Headset
  • Internet (back-up internet included
  • Maintenance
  • IT Support 24X7
  • UPS and Internet (with back-up) & Genset N1+1

*Terms and conditions apply including
  minimum hours per month and deposit.

Staff Augmentation

Starting from

  • Call Center Experienced Customer Service Agent
  • Operations will be managed by the Client
  • Support Teams not included unless requested and will be priced based on the requirement.
  • If Office Based
    *Additional cost of US$ 3 per seat*

*Terms and conditions apply including
  minimum hours per month and deposit.

Fully Managed Services

Starting from

  • Call Center Experienced Customer
    Service Agent
  • All benefits (13th Month Pay, Health, Insurance, Holidays Pay and Night Differential)
  • Brand New Workstation fully fitted with
    Desktop and Internet, Headsets and
    Ergonomic Chairs & Utilities
  • Support Teams included in the pricing:
  • Team Leaders (Typical ratio is 1:15 for TL: Agent)
  • Quality Assurance Members (Typical ratio is 1:50 for QA: Agent)
  • Reports Analyst
  • Operations Manager
  • 1 IT Support
  • Sourcing, Recruitment, HR and Payroll Services
  • Employee Engagement Programs
  • IT Support 24X7
  • Security and Cleaning Services 24X7
  • UPS and Internet (with back-up) & Genset N1+1

*Terms and conditions apply including
  minimum hours per month and deposit.